
Established insurance and mortgage broker Duncan Insurance and Mortgage Services Ltd. have had their website for several years, but as part of their 2010 annual review, they felt that it was looking a little dated. They employed me to take on a semi-refurbishment project which involved updating and restructuring the site's copy, designing a new mast-head, incorporating a side panel of new features (such as a social media Twitter feed and contact reference information) and reworking the in-house email template to incorporate social media Facebook and Linked-In breadcrumbs.